Vaanya

Comparison

Vaanya vs the old way of telecalling CRM

NeoDove, Kylas, LeadSquared, CallHippo, MyOperator — the dialer-first generation built for 2018. Vaanya is the AI-native generation: same lead-to-cash workflow, with intelligence baked into every call, every WhatsApp, every follow-up.

Calling & Dialer

CapabilityVaanyaOthers
Click-to-call + power dialer
Predictive dialer (pacing + abandon control)Some
Web + mobile dialer, same lead stateLimited
Call recording with India data residency
In-call mute / hold / transfer
Calling built-in (one bill, one vendor)Separate vendor
Auto missed-call detection (AMD)On the way
Inbound IVR + missed-call queueOn the wayAdd-on

AI Intelligence — our moat

CapabilityVaanyaOthers
AI call summary, every single callAuto, in seconds
CRM fields filled while agent is talking
Sentiment & buying-intent per moment
Live AI coach whispering to the agentOn the way
Next-best-action after every call
Auto follow-up task from "call me at 5pm"
Conversion-probability score per lead
Auto-disposition draft from transcript
Semantic search — "find calls where price was an objection"Ask in plain HindiKeyword only
Autonomous AI voice agent (outbound qualifier)On the way
Rep skill profiling + training recommendationsOn the way

Indic & Compliance

CapabilityVaanyaOthers
Hindi + 8 Indic languages STTBuilt-in, India-tunedEnglish-leaning
Hinglish code-switch survives
Onboarding in your language8 Indic languagesEnglish only
DPDP Act 2023 consent ledger + erasureBasic
DLT template + NDNC compliance automationManual
Truecaller Business verified-caller badgeOn the wayAdd-on

Lead Operations

CapabilityVaanyaOthers
Centralised lead inbox (virtualised 10k+)
CSV import with column mapping
Bulk actions (assign / tag / stage / export)
Auto-dedup on phone + name (pg_trgm)Phone only
Custom dispositions per org
Suppression list (holiday + off-hours enforced)
Holiday calendar (12 IN holidays seeded)
IndiaMart / JustDial / FB Lead Ads ingestOn the waySome
Round-robin / weighted lead distributionOn the waySome
Google Sheets 2-way syncOn the waySome

WhatsApp & Engagement

CapabilityVaanyaOthers
WhatsApp 2-way inbox (official API)Add-on
Template management + DLT registrationManual
Auto-replies + business-hours rulesLimited
AI-drafted WhatsApp follow-up after call
Bulk SMS, DLT-compliant
Transactional email sendAdd-on
WhatsApp Pay / catalog / ordersOn the way

Campaigns & Dialer Ops

CapabilityVaanyaOthers
Campaign builder (script + attempts)
Power + predictive dialer modesPower only mostly
A/B routing with weighted variants + analytics
Live campaign dashboard (realtime + pacing)Limited
Pre-call AI outcome prediction (skip cold leads)

Manager Cockpit

CapabilityVaanyaOthers
Live dashboards (calls, connects, sentiment)
Agent leaderboard
Campaign ROI + funnel-by-source reportsBasic
Weekly AI digest emailed to managers
Scheduled PDF/Excel reportsAdd-on
Notifications + quiet-hours + per-channel prefsBasic
Cross-channel messaging audit log + CSV export

Team, Roles & Onboarding

CapabilityVaanyaOthers
Self-serve onboarding wizard with demo data
Team invites + role assignment (Owner/Admin/Mgr/Agent)
Granular permissions enforced via RLSApp-layer
Mobile app for field agents (PWA installable)Limited
Native Android appOn the way
Enterprise SSO (SAML / OIDC)On the wayEnterprise tier

Pricing & Platform

CapabilityVaanyaOthers
Starts at (per user / month)₹249₹145–₹999
Free trial14 days, no cardLimited / demo only
Transparent tier feature gating (no surprise add-ons)
Always-current platform (no upgrade fees, ever)Versioned
Self-serve checkout + GST invoicesOn the way

"On the way" features are committed to our 2026 roadmap. Customers who join now get them at no extra cost the moment they ship.

The math

Why pay more for less?

One Vaanya agent does the work of two on a legacy dialer — without working a minute longer. The AI captures every objection, files every disposition, and tells the manager exactly which agent needs coaching this week.

₹18,400

saved per agent / month

Post-call data entry eliminated. 6-second AI summary replaces 4 minutes of typing × 60 calls a day.

+27%

connect-to-conversion lift

AI next-best-action, live coaching and outcome prediction. Not luck — measured on every campaign.

0

leads lost to the cracks

Every callback, every objection, every WhatsApp reply captured automatically. No Post-its. No Excel sheets.

Math based on a 60-calls/day agent at ₹35k loaded cost. Run the numbers for your team →

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